Would you like to significantly reduce the costs of dealing with Do Not Recognize (DNR) dispute cases?

With Mastercard’s Merchant Identifier online solution, your customer-service representatives (CSR) enter the unrecognizable name supplied by the cardholder, then access multiple levels of information about the merchant involved in order to prompt the cardholder and trigger recognition.

  • Accessible by any CSR with Internet access and a Web browser
  • Flexible enough to adapt to any call center configuration
  • Able to address DNR transactions from all major card networks
  • Straightforward to use – minimal training required
  • Available in the U.S., U.K. and Canada

Contact a representative today to learn more about solutions